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Return & Refund Policy

We have a 30-day return policy. If for any reason you are not completely satisfied with your order, we will offer a full refund. Returns requested after 30 days of receiving your order will not be accepted. Refunds will be issued to the original credit card that you use when placing your order.

To be eligible for a return, your item must be in the same condition that you received it and its original packaging. The customer will be responsible for the cost of shipping to return the products.

To start a return, please contact us at returns@telescopetek.com  to receive instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

We will notify you once we’ve received and inspected your return and at this point, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can always contact us for any return questions at returns@telescopetek.com